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From120US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1St Avenue Bis, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Playa Palms Beach Hotel, a 4-star beachfront property in the heart of Playa del Carmen, offers a private beach club, outdoor pool, and tour desk services on the white sand shores of the Caribbean Sea.

Modern Beachfront Accommodations

Two curving, whitewashed three-story buildings house soundproofed rooms with private balconies overlooking the Caribbean Sea. Playa Palms Beach Hotel accommodations feature air conditioning, flat-screen TVs, microwaves, and laptop safes.

Balcony Breakfast Service

Continental breakfast includes fresh fruits, yogurt, granola, and homemade jams served directly to room balconies. There is a variety of drinks offered at an extra cost.

Beach and Pool Facilities

The beachfront pool and private beach area provide loungers and umbrellas. The tour desk arranges activities including diving, snorkeling, and visits to archaeological sites like Tulum and Chichen Itza.

Central Downtown Location

Located steps from the vibrant 5th Avenue, Playa Palms Beach Hotel provides walking access to shops, restaurants, and bars. The main ADO bus station offers regular departures to Cancun, Akumal, and Tulum.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Studio
Max:
2 persons
530 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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One-Bedroom King Suite
Max:
3 persons
680 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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King Studio
Max:
2 persons
485 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center
Playa del Carmen2000 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 1.0 mi
Cancun (CUN) 35.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Private beach
  • Smoke detectors
  • Fire extinguishers
  • Key access

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • Pool with view

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
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Location

1St Avenue Bis, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710
Map view
1St Avenue Bis, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710
Nearby
152 Calle Quinta Avenida
Quinta Avenida
1100 ft
Mall
Quinta Alegria Shopping Mall
1500 ft
Museums
3D Museum of Wonders
1600 ft
Museums
Museo Frida Kahlo Playa Del Carmen
1500 ft
Night club
Coco Bongo
1000 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
800 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
1100 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
1300 ft
Gallery
Riviera Art Gallery
1400 ft
Beach
Playacar
2000 ft
Aquarium
Aquarium Beach
1000 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
1800 ft
5ta Avenida
Galeria de Arte 5ta Avenida
2000 ft
Night club
Blue Parrot
200 ft
Night club
Mandala Playa del Carmen
400 ft
Shopping Area
Plaza Calle Corazon
600 ft
Night club
Salon Salsanera
800 ft
Casinos
Grand Riviera Casino
1400 ft
Night club
Club 01
1100 ft
Restaurants
Indigo Beach
400 ft
Calle 14 & the Beach
Off The Vine
200 ft
Calle Quinta Avenida y Calle 40
Lido Club de Playa
700 ft
Avenida 1 Norte Bis Entre Calle 10 y 12
Blue Parrot Restaurant
500 ft
Calle 12
Aldea Corazon
1100 ft
5a. Avenida Col. Centro
Zenzi Beach Bar & Restaurant
1000 ft
10th Street And the Beach Centro
100% Natural
1000 ft
5a. Avenida Entre Calle 10 Y Calle 12
Tequila Barrel
800 ft
5 Avenida Between 10th And 12th
La No. 20 Cantina
700 ft
5a. Avenida Norte 12 Norte

Reviews and Ratings

Feedback from previous guests about their experience.
82%
enjoyed the hotel and would happily return
8.2/10
Great
Rooms
8.4
Location
9.2
Service
8.6
Dining
7.0
Guest reviews
8.2/10
based on 5 reviews
8.4
8.4/10 based on 1143 reviews
Sara
United States of America, March  2025
5.0/10

I enjoyed my stay at Playa Palms Beach Hotel, appreciating its beautiful beachfront location and clean, well-maintained surroundings. The staff was friendly and helpful, making my experience pleasant overall. However, there were some issues with early check-in and the disturbance from nearby nightlife, which could be a downside for light sleepers.

Rooms
8.0
My room was spacious and came with a kitchenette, which I found very convenient for making breakfast. The balcony offered lovely views, and the décor was charming, although some aspects felt dated.
Service
10.0
The staff was accommodating, always ensuring I was comfortable and well taken care of. They even celebrated my sister's birthday with thoughtful decorations in the room.
Location
9.0
Situated just a block from 5th Avenue, the hotel's location was perfect for accessing shopping and dining. Despite the lively atmosphere outside, my room remained relatively peaceful at night.
Dining
7.0
Breakfast was basic but delivered promptly to my room, allowing me to enjoy it on the terrace with ocean views. I did appreciate having a kitchenette to prepare some meals myself.
Facilities
7.0
The hotel had a nice pool area, though it was a bit cold. There were some housekeeping and laundry services available as well, which were convenient.
Dave
United States of America, March  2025
6.6/10

My stay at Playa Palms Beach Hotel was mostly enjoyable, with its fantastic location and spacious rooms standing out as highlights. The proximity to the vibrant life of Playa del Carmen made everything easily accessible, though there were some noticeable downsides regarding beach access and a few maintenance issues in the room.

Rooms
8.0
The room in my Ocean Front Studio was spacious, elegantly furnished, and beautifully designed. I especially enjoyed the balcony with a hammock for relaxing, although some areas felt a bit worn and could use attention.
Service
9.0
The service was warm and attentive, making me feel right at home. Staff members, like Karen and Carlos, went out of their way to help, which added a personal touch to my experience.
Location
10.0
The hotel’s location is unbeatable, right in the heart of Playa del Carmen. I loved being just a short walk from shops, restaurants, and the bustling nightlife, while still having some privacy from the main strip.
Dining
7.0
Breakfast was delivered to my room each day and was simply delicious. However, the continental options could be improved, especially the coffee and some additional choices would enhance the experience.
Facilities
6.0
The hotel offered various amenities like housekeeping and helpful airport shuttle services. However, there were no bar or restaurant options on site, which was a bit inconvenient.
Tommy
United States of America, February  2025
5.8/10

I had mixed feelings about my stay at Playa Palms Beach Hotel. While the location is fantastic and the staff was friendly, the Sargassum issue significantly affected my experience. I appreciated the cleanliness of my room and the helpfulness of the staff, but the inability to use the beach or enjoy my balcony due to the seaweed was incredibly disappointing.

Rooms
8.0
My room was well-maintained and featured a kitchenette, but I had some difficulty with my oversized luggage in the space provided.
Service
7.0
The staff was kind and attentive, always working hard to meet my needs, but I was disappointed when they couldn't accommodate my request for an early check-in.
Location
8.0
The hotel’s location is a real plus, being just steps from the beach and close to 5th Avenue. However, I was frustrated with the Sargassum problem affecting the beach access.
Dining
6.0
Breakfast was simple and quite limited, just a piece of toast and a small croissant, which didn’t quite meet my expectations. However, there are many great restaurants nearby.
Facilities
7.0
The hotel's facilities are basic but adequate. There is no restaurant on-site, but the small pool area and beach access provided a nice spot to relax.
Ken
United States of America, November  2024
5.8/10

My stay at Playa Palms Beach Hotel was absolutely good. I enjoyed waking up to the sound of the ocean waves and having breakfast delivered to my room. The staff was incredibly friendly and helpful, although the absence of a restaurant did make dining a little less convenient than expected.

Rooms
10.0
I stayed in an ocean-front room with a balcony, which was well-equipped and had a lovely view. The room was cozy and practical, perfect for a beach getaway.
Service
10.0
The service was really good; the staff always had a smile on their faces and were incredibly accommodating. I felt well taken care of throughout my stay.
Location
10.0
The hotel's location was perfect, just a short walk from the lively 5th Avenue, yet quietly situated away from the noise. I loved being steps away from the beach.
Dining
8.0
While breakfast was limited to coffee, fresh-squeezed juice, and pastries delivered to my balcony, it was a nice touch. The proximity to a beachfront restaurant also offered good alternative dining options.
Facilities
9.0
The facilities were quite nice, with clean and beautiful surroundings. I appreciated the option for laundry and airport shuttle services.
Mary
United States of America, October  2024
7.4/10

My stay at Playa Palms Beach Hotel was a mixed bag. I loved the beautiful, clean environment and helpful staff, but the beach situation was a big letdown. The strong stench from the Sargassum was overwhelming, and it made it hard to fully enjoy my time there. While my room was tidy and had a nice setup with a small kitchenette, the lack of an accessible beach really affected my overall experience.

Rooms
8.0
The room was clean and well-maintained, featuring a kitchenette and a comfortable ambiance. The balcony was a nice touch, providing a view through the palm trees. though I did wish for an earlier check-in.
Service
7.0
The staff were friendly and accommodating at times, making sure everything was satisfactory. but I found the reception's refusal to allow an early check-in a bit discouraging.
Location
9.0
I loved the location. just a short walk from Fifth Avenue, making it easy to explore. However, being this close to the lively part of town meant that noise could sometimes seep in at night.
Dining
7.0
Breakfast was delivered on time and was satisfying enough for a light meal. but I expected more variety for the price.
Facilities
6.0
Facilities like housekeeping and shuttle services were available and convenient. although the Wi-Fi was problematic during my stay.
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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room